Please note:

In response to increases in COVID-19 cases, California Department of Human Resources (CalHR) is implementing COVID-19 testing of all unvaccinated state employees working on site as an additional health and safety standard to protect the state workforce and the public it serves.

Job Posting: Staff Services Analyst

Scholarshare Investment Board

Staff Services Analyst

$3,448.00 - $5,604.00 per Month

Final Filing Date: Until Filled

Job Description and Duties

Under the direct supervision of the Staff Services Manager I, the Staff Services Analyst (SSA) makes recommendations and performs less complex duties as an outreach specialist responsible for coordinating and facilitating education-based outreach and marketing activities for ScholarShare. The analyst will make recommendations and perform less complex duties as an outreach coordinator to a variety of existing and prospective partners, including but not limited to public and private employers and employees, organizations, non-profits, K-12 schools and school districts, and other target markets in an effort to meet SIB’s statutory mandate to aggressively market to California families.

This position requires some travel as necessary and when deemed safe and as authorized by the agency. A valid CA driver's license in good standing must be held by all applicants who apply.

This advertisement will run until filled with the following cutoff dates for review of applications: 1st and 15th of every month

You will find additional information about the job in the Duty Statement.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Position Details

Job Code #:
Position #(s):
Working Title:
Staff Services Analyst
$3,448.00 - $5,604.00
# of Positions:
Work Location:
Los Angeles County
Job Type:
Permanent, Full Time

Department Information

Please click here to find more information about the ScholarShare Investment Board.

Special Requirements

  • The position(s) require(s) a valid California Drivers License (CDL). You must answer the questions addressing your CDL on your application. Ensure you provide your CDL number, class, expiration date, and any endorsements and/or restrictions.
  • The position(s) require(s) a Background Investigation be cleared prior to being hired.
Electronic applications are highly encouraged. If submitting a hard copy, please include JC-306445 / Position #302-001-5157-XXX in the "Examination(s) or Job Title(s) for which you are applying" section of the application. Hard copy applications received without the required information may not be considered.

Supplemental Questionnaire Instructions

Candidates are required to submit a Supplemental Questionnaire (SQ) in addition to completing an Examination/Employment Application (STD 678). The SQ serves as a documentation of your ability to present information clearly and should be no longer than two pages, using no smaller than 11 point size font, and must restate and address the following questions. Resumes do not take the place of the SQ. Applications received without an SOQ will not be considered for an interview.

Please answer the following questions:
  1. Discuss your relevant qualifications and experience for the duties and responsibilities required of the advertised position.
  2. Describe your experience targeting stakeholder groups, and developing and maintaining strong, collaborative partnerships. Provide an example of how a partnership you developed contributed to the increase in awareness of or participation in a particular program.

Application Instructions

Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: Until Filled

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process.
Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Scholarshare Investment Board
Attn: Applications Unit
State Treasurer's Office
915 Capitol Mall - Room 538
Sacramento, CA 95814

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Scholarshare Investment Board
Applications Unit
State Treasurer's Office
915 Capitol Mall - Room 538
Sacramento, CA 95814
08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is required and must be included.
  • Degree and/or School Transcripts
  • Other - Please submit a cover letter of not more than one typewritten page which describes how your training, experience, and education qualifies you for the position.
  • Other - Supplemental Questionnaire - Please see the Special Requirements section above for detailed instructions.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
  • Demonstrates and maintains a high degree of professionalism.
  • Proficient writing and communication skills and excellent customer service skills.
  • Good work habits, excellent attendance, punctuality and dependability.
  • Ability to work independently and in a team environment.
  • Strong project management skills.
  • Is a self-starter and demonstrates initiative, resourcefulness, and good judgment.
  • Strong presentation skills to small or large audiences.
  • Flexible and adaptable to change in a dynamic work environment.
  • Spoken and written bilingual skills.
  • Experience in finance and investments.
  • Experience in marketing and outreach strategies.
  • Experience in the field of higher education.
  • Ability to handle multiple priorities and make independent and well thought out recommendations on various topics.
  • Ability to cultivate and maintain strong relationships with various partners.
  • Ability to work collaboratively with others including staff, and existing and potential partners and stakeholders.
  • Ability to professionally represent the program at business meetings, industry functions and events, presentations, and/or other related functions.
  • Familiarity with computers and Microsoft (MS) products (i.e. MS Windows, MS Outlook, MS Word, MS Excel, MS PowerPoint, etc.).
  • Ability to travel and work occasional weekends and evenings.


Please see the CalHR Benefits Summary page for detailed information.

Contact Information

The Human Resources Contact is available to answer questions regarding the position or application process.

Human Resources Contact:
Applications Unit
(916) 653-3100

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
EEO Officer
(916) 653-3100
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Minimum Qualifications

Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are meeting Minimum Qualifications with education, you must include your unofficial transcripts/diploma for verification in your application packet. Official sealed transcripts or your original diploma (with embossed seal) will be required prior to appointment. If it is determined that a candidate does not meet all Minimum Qualifications, the candidate will be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the classification. All candidates who are determined to not meet the Minimum Qualifications will be contacted in writing and will have 10 business days to respond with additional information supporting their Minimum Qualifications for the classification. Candidates who have been withheld may file an appeal with the State Personnel Board.


Do NOT include ANY confidential information on any documents you submit for a job vacancy, such as your State Application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver’s license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information listed anywhere on the applications submitted electronically, such as Easy ID number, SSN, examination related information, and driver’s license number will automatically be redacted upon submission.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Application Methods:
Electronic (Using your CalCareer Account)
By Mail