Job Posting: External Auditor

Department of Child Support Services

External Auditor

$3,512.00 - $5,711.00

Final Filing Date: 1/28/2019

Job Description and Duties

If you previously submitted an application via JC-135492 and are still interested in the position, no action is required as your application is still being considered.

Are you interested in working on a fast-paced team with enthusiastic people who believe in innovation, teamwork, and focus to bring business value to the Child Support Program? 

Under close supervision of the Staff Management Auditor, the Staff Services Management Auditor performs field audits at the entry level position, requiring independence and proficiency in handling less complex and less difficult audits of the local child support agencies (LCSAs), Courts and/or other vendor partners.

If this sounds like a positive and exciting opportunity for you, then apply and tell us why.  We look forward to having you join our team!

You will find additional information about the job in the Duty Statement.

Working Conditions

  • Overnight travel is routine and may require lifting heavy bags of equipment such as computers, working paper binders, etc.
  • Ability to work in a fast-pace work environment under tight deadlines
  • Ability to reason logically and identify solutions to problems
  • Ability to be diligent, resilient, and committed to carrying out the duties and responsibilities of the position
  • Ability to build and maintain cooperative relationships with internal and external customers/staff

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Position Details

Job Code #:
Position #(s):
Working Title:
External Auditor
$3,512.00 - $5,711.00
# of Positions:
Work Location:
Sacramento County
Job Type:
Permanent, Full Time

Department Information


The Department of Child Support Services (DCSS) promotes parental responsibility to enhance the well-being of children by providing child support services to establish parentage and collect child support. This is a great opportunity to work for a progressive and innovative organization that cares about children, and to work with individuals who value and care about their staff. DCSS provides an environment where creativity and productivity are encouraged, recognized and rewarded.

DCSS is a diverse, family-friendly organization that is conveniently located off Highway 50 (Rancho Cordova, CA) with FREE parking,
on-site café & gym,
and close to many restaurants and shops.

For more information about DCSS, visit:

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 1/28/2019

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process.

Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Child Support Services
Attn: Aludia Cruz
PO Box 419064 - MS 631
Rancho Cordova, CA 95741-9064

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Aludia Cruz
Personnel Services
11150 International Drive
Rancho Cordova, CA 95670
Excluding weekends and holidays
08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is required and must be included.
  • Statement of Qualifications - SOQ is required and must be included. See Below for Specific Instructions.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Contact Information

The Human Resources Contact is available to answer questions regarding the position or application process.

Human Resources Contact:
Lu Cruz
(916) 464-5200

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
EEO Officer
(916) 464-5018
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Additional Application Instructions

A completed application package must be received in the Human Resources Branch or postmarked by the final filing date and include the following:

• Enter the Position Number, Position Title, and the Job Code Number in the “Examination(s) or Job Title(s) For Which You Are Applying” Section on the Examination/Employment Application (STD. 678).
• “To" and "From" dates (Month/Day/Year) & hours worked per week for all employment history listed on the STD. 678.
• “To" and "From" dates (Month/Day/Year) on the resume.
• All required documents listed in the “Required Application Documents” section.
• Mailed or Hand-delivered applications must include a signature.

Failure to provide the information listed above may disqualify you from consideration for this recruitment.

Electronic applications submitted through your CalCareer account are highly recommended.

If you are unable to apply electronically through your CalCareer account, please mail/drop-off the required application package to the mail/drop-off address provided above in the “Application Instructions” section.

Do not include your Social Security Number, method of eligibility, or LEAP information in your application package.

Applications submitted electronically must be received by 11:59 p.m. on the final filing date. Applications submitted by hand delivery must be received by 5:00 p.m. on the final filing date excluding weekends and holidays. Applications submitted by mail must be postmarked before or on the final filing date.

For all questions regarding your CalHR Cal Careers account, you may contact the Cal Career Unit at (866) 844-8671.

All other questions you can send an email to or call 1-916-464-5200.

Statement of Qualifications and Instructions

The Statement of Qualification (SOQ) is a narrative description of how an applicant's education, experience, knowledge, skills, and abilities meet the qualifications for the position. The SOQ serves as a documentation of each candidate's ability to present information clearly and concisely in writing.

When completing the SOQ, applicants must follow these instructions, or the candidate will be eliminated from the recruitment:

• Not to exceed one page (front & back) 
• Double-spaced
• No less than Arial 11-point font
• Criteria must be answered in numerical order


1. Please describe how your education, work and/or life experience, and skills would make you a good fit for a Staff Services Management Auditor position with the Department of Child Support Services.

2. Give an example of a project you were responsible for where you applied analytical skills and the tools you used.

NOTE: Resumes, letters, and other materials will not be evaluated or considered as responses to the Statement of Qualifications.


Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Application Methods:
Electronic (Using your CalCareer Account)
By Mail