Department of Consumer Affairs


$7,014.00 - $9,399.00 per Month

Final Filing Date: 8/13/2020

Job Description and Duties

This Job Control is a re-advertisement. If you have previously applied, your application is being considered and you do not need to re-apply.

The Contractors State License Board (CSLB) is currently recruiting for an Information Technology Specialist II in the Office of Information Technology located in Sacramento. CSLB is close to Highway 50 & Bradshaw Road and has FREE PARKING!

Under the general direction of the Information Technology Manager I, the Information Technology Specialist II will independently perform as a technical specialist at the expert level, act as team lead on complex systems projects, and possess expert knowledge and skills to implement and maintain CSLB's complex IT projects. The incumbent will have responsibilities of developing and implementing best practices and standards that pertain to CSLB’s Local Area Network (LAN) and Wide Area Network (WAN) Information Security and all components that comprise the CSLB infrastructure, including Hyper-converged Systems, Server virtualization platforms, Windows servers, Enterprise Storage, Next Generation - Enterprise Firewalls, VPN, IDS/IPS solution, custom in-house workflow and imaging system (IWAS) and Interactive Voice Response (IVR) System, switches and routers. This will include systems software, equipment, and the understanding of capabilities and interfaces between hardware and software, and the requirements for the installation and implementation of software applications. Optimize the functionality of CSLB’s systems; LAN, WAN, storage, virtualization, call center, IBM/FileNet and data, including end-to-end system performance monitoring, making improvements as necessary. Manage/maintain/troubleshoot complex network security and firewall requirements based on standards and policies. Understand IT security policies, principles, and practices in the delivery of network services. Manage/maintain/troubleshoot complex problems related to interfaces and connectivity of the various components of CSLB’s LAN/WAN. This position will be responsible for coordinating all Level Ill support efforts with the Technical Services Unit to resolve the complex technical problems and issues that occur within the Board's Enterprise Active Directory (AD) infrastructure.

This position is in the System Engineering domain.

Statement of Qualifications (SOQ): Please include an SOQ with your application; refer to the “Statement of Qualifications” section below for instructions.

Please also refer to the “Application Instructions” and “Additional Instructions” sections below for information on how to apply. Include RPA 622-135 on your application.

You will find additional information about the job in the Duty Statement.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Position Details

Job Code #:
Position #(s):
Working Title:
$7,014.00 - $9,399.00 A
# of Positions:
Work Location:
Sacramento County
Job Type:
Permanent, Full Time

Department Information


Established in 1929, the Contractor State License Board mission is to protect consumers by regulating the construction industry through policies that promote the health, safety, and general welfare of the public in matters relating to construction. The Board provides this public service by qualifying and licensing individuals, establishing regulations, enforcing laws and regulations, and providing information so that consumers can make informed decisions.

Visit our website at:

Special Requirements

  • Incumbent in this position will be required to submit fingerprints to the Department of Justice for criminal history background clearance and be cleared before hiring.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 8/13/2020

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process.
Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Consumer Affairs
Attn: Recruitment Technician, 622, FFD 08/13/2020, JC-207380
1625 North Market Blvd., Suite N-321
Sacramento, CA 95834

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Recruitment Technician, 622, FFD 08/13/2020, JC-207380
1625 North Market Blvd., Suite N-321
Sacramento, CA 95834
Please Note: The drop off location may be non-operational on weekends and holidays.
08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is optional. It may be included, but is not required.
  • Statement of Qualifications - Please submit a Statement of Qualifications (SOQ) for the hiring manager’s review. Your SOQ will be considered the first interview for this position and applications submitted without an SOQ may not be considered. If your qualifications are competitive, you may be invited to come in for an in-person interview. Please see the “Statement of Qualifications” section below for instructions.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

Incumbent must possess good communication skills, use good judgment in decision-making, exercise creativity and flexibility in problem identification and resolution, manage time and resources effectively, and be responsive to CSLB management and staff needs. Regular and consistent attendance is required. The incumbent is a Work Week Group E employee and is expected to work an average of 40 hours per week each year and may be required to work specified hours based on the business needs of the office. This position requires confidentiality and discretion due to the sensitivity of the documents handled. The incumbent shall operate to protect the cyber security of individual departmental staff, the Department’s network and infrastructure, and all data assets.


Benefit eligibility may be based on job classification, bargaining unit, time base and length of appointment. Detailed benefit information including health, dental, vision, retirement, etc. can be found at

Contact Information

The Hiring Unit Contact is available to answer questions regarding the position or application process.

Hiring Unit Contact:
Ann Greene
(000) -

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
EEO Officer
(916) 574-8280
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.


Please submit a Statement of Qualifications (SOQ) for the hiring manager’s review. Your SOQ will be considered the first interview for this position and applications submitted without an SOQ may not be considered. If your qualifications are competitive, you may be invited to come in for an in-person interview.

The SOQ serves as a documentation of each candidate's ability to present information clearly and concisely in writing. Your response should be no more than two (2) pages in length on 8 1/2 x 11 inch paper using 12pt Arial font . Each line of the SOQ should be single spaced with 1-inch margins and questions answered in the order shown below. Include your name and “Statement of Qualifications” at the top of the SOQ.

Please describe your experience with:

  1. Installing, updating, configuring and troubleshooting Next-Gen Enterprise firewalls. 
  2. Implementing SIEM products and risk management. 
  3. Documenting technical procedures and training technical staff. 
  4. Providing production support from Infrastructure/network/system/storage/security perspective for enterprise class applications.

Please provide specific examples and explain your responses thoroughly. Applicants who do not submit an SOQ per these instructions may not be given further consideration. Resumes do not take the place of an SOQ.


If you are using education to meet the minimum qualifications, as specified in the classification specification (, please include a copy of your degree or unofficial transcripts with your application package. Please be aware that if you are using education to meet the minimum qualifications and are selected for the position, you will be required to submit official sealed transcripts.

Using the online application system as specified in the announcement is the preferred method of applying for civil service job opportunities; however, applicants may instead apply by way of U.S. mail, parcel delivery or courier service, or in person, as set forth in this announcement.

DO NOT include confidential information such as social security numbers, date of birth, marital status, equal employment opportunity data, examination scores, and LEAP information.

Electronic applications through your CalCareer Account are highly recommended.

Applicants who wish to submit hard copy applications shall use the most current version of the State application (STD. 678).

Applicants who fail to submit the most current version of the STD. 678 may be disqualified.

Multiple positions may become available.

Electronic Submission:
Application and any applicable required documents may be submitted electronically through CalCareers account. The application packages must be received electronically by 11:59 p.m. on the final filing date as stated on the job vacancy announcement.

U.S Postal Service Mail:
Application and any applicable required documents may be submitted by mail. The envelope must be postmarked before or on the final filing date as stated on the job vacancy announcement.

Hand Delivery:
Application and any applicable required documents may be hand delivered by 5:00 p.m. on the final filing date as stated on the job vacancy announcement. Application packages postmarked, personally delivered, or received via interagency mail after 5:00 p.m. on the final filing date will not be accepted for any reason. Do not submit applications to the California Department of Human Resources (CalHR). The drop-off location may be non-operational on weekends and holidays.

Please note that the CalCareer system will not allow you to make changes to your application information once it is submitted. If you have any updates to your online application after you have submitted it, please contact For all other questions regarding your CalHR Cal Careers account, you may contact the Cal Career Unit at (866) 844-8671.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Application Methods:
Electronic (Using your CalCareer Account)
By Mail