Job Posting

California Correctional Health Care Services



Final Filing Date: Until Filled

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Position Details

Job Control Details
Job Code #: JC-61372
Position #(s):
$5,295.00 - $6,963.00 A
# of Positions: 1
Work Location: San Diego County
Job Type: Permanent, Full Time
Facility: Regional Human Resources–Southern

Department Information

If previously applied to this vacancy, you do not need to reapply.

This position is located at Richard J. Donovan Correctional Facility, in San Diego California. 

Your state application must indicate you are applying for Staff Information Systems Analyst (Specialist) position number 091-034-1312-004.

Applicants may be screened and only the most qualified applicants will be contacted for interviews.

A Duty Statement is available upon request.  

Job Description and Duties

Under the general supervision of the Data Processing Manager III (DPM III), the Staff Information Systems Analyst (Specialist) (Staff ISA Spec) will act as a project leader on complex functions within the CCHCS IT Field Support Unit for service disruption management, service request management and/or project management.  These functions include, but are not limited to, assigning and coordinating the work related to service disruptions and requests, facilitating meetings, identifying and obtaining commitments from personnel with subject matter expertise, and monitoring status of service disruptions, service requests and/or projects.

35%  Responsible for acquisition, installation, configuration, implementation and maintenance of CCHCS field operations hardware and software technologies.  Analyzes and troubleshoots complex IT connectivity issues.  Leads planning and implementing desktop upgrades and migrations.  Develops, implements, maintains and enforces IT security policies and standards.  Administers user accounts, groups, mail boxes and distribution list using Active Directory.  Participates in disaster recovery planning and testing.  Trains customers.  Leads desktop imaging services.  Cross trains junior staff and peers on standard operating procedures for current and new technologies.

25%  Project participant for critical IT key initiatives.  Participates in project meetings and serves as an IT subject matter expert.  Prepares technical specifications.  Prepares purchase documentation.  Participates in the development of IT proposals, Feasibility Study Reports, Special Project Reports, Post Implementation and Evaluation Reports and Information Technology Procurement Plans.  Provides project status reports.  Identifies risks and mitigations.  Manages and implements technology based on project schedules and scope.

20%  Analyzes data and situations.  Reasons logically and creatively.  Identifies and documents problems.  Draws valid conclusions.  Develops effective solutions.  Applies creative thinking in the design and development of IT solutions.  Keeps up with the established testing and implementation standards.  Works effectively under pressure.  Speaks, writes and presents effectively.  Coordinates the activities of technical personnel.  Acts as a technical lead on complex problem resolution activities.  Maintains current on emerging technologies, trends and best practices.  Tests and applies security patches, hot fixes, and new software updates.

20%  Establishes and maintains cooperative customer relationships.  Creates and maintains a working environment that encourages mutual cooperation between customers and IT staff.  Ensures that the integration of multiple services occurs with the least amount of customer impact and that problems are resolved quickly and effectively.  Has regular contact with IT staff, management, and external entities.  Coordinates problem resolution and ensures methods and practices conformity.  Contacts users to discuss business and system requirements.  Contacts vendors to discuss existing and new technologies.  Performs other related duties as required.

Special Requirements

Either I
One year of experience in the California state service performing duties comparable to an Associate Information Systems Analyst (Specialist) or an Associate Information Systems Analyst (Supervisor).


Two years of progressively responsible analytical experience performing a variety of information technology systems analysis, design, development, installation, implementation, procurement, or technical support duties in connection with information technology systems, multifunction office automation systems, microcomputer systems, or teleprocessing networks or analysis of operational methods and designing information technology systems to meet desired results. At least one year of this experience must include leadership on an information technology project, or participation with other analysts on information technology systems studies of complex nature or broad scope.


Thirty semester units or 45 quarter units of graduate work in information technology-related coursework from a recognized college or university.

Application Instructions

Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: Until Filled

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, eligible for a Training and Development assignment, have SROA and/or Surplus eligibility, or have list eligibility (or are in the process of obtaining list eligibility). SROA and Surplus candidates may attach “surplus letters” to their applications.

Applications will be screened and only the most qualified applicants will be selected for an interview.

How To Apply

Completed Examination/Employment Application (STD 678) and applicable or required documents must be submitted to apply for this Job Posting. A completed copy of the Application Package listing must be included, when submitting your application in hard copy.

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

California Correctional Health Care Services
Attn: Jennifer Farnum (RJD-SISA-P/FT)
Regional Human Resources – Southern
PO Box 10869
Bakersfield, CA 93389

Required Application Documents

Please submit the following items with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • State Examination/Employment Application STD Form 678. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is optional. It may be included, but is not required.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
Knowledge of: This is a journey level position and the Staff ISA (Spec.) must have knowledge of electronic computer systems (software) programming, installation, maintenance and troubleshooting. The Staff ISA (Spec.) serves as the advanced technical specialist performing complex analytical studies and activities on complex IT systems and projects.  The Staff ISA (Spec.) must have knowledge of all electronic data processing equipment and its capabilities and interfaces between hardware and software; and has advanced experience in the installation, maintenance, troubleshooting and implementation of complex computer systems.


Benefit information may be obtained on the California Department of Human Resources website at  and on the CalPers website for health benefits at


Contact Information

The Human Resources Contact is available to answer questions regarding the position or application process.

  • Human Resources Contact:
    Jennifer Farnum
    (661) 664-3256
  • Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

    EEO Contact:
    EEO Coordinator
    (916) 691-6035
  • California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.


  • Failure to provide proof of meeting the minimum qualifications of the classification through experience and/or education (include copy of college degree and/or transcripts if required) may eliminate you from being considered for the position.
  • This recruitment may be used to fill any additional vacancies in this classification for the life of the recruitment.  All methods of appointment may be considered.  
  • Please ensure all portions of the application are completed, do not leave anything blank (including, but not limited to, hours/week worked and start/end dates).


You can apply for this job via the following method(s):

  • By Mail
Additional Documentation
Alternate Application Process

While we recommend that you utilize your CalCareer Account to take advantage of all the tools available, you may choose to apply for this job without using your account. In this case, print and complete the Job Application Package Checklist and include it if you submit a hard copy application.

Job Application Package Checklist

Blank Application Form (STD 678)