Job Posting

Department of Consumer Affairs

JOB ANNOUNCEMENT POSTING

JC-86683 - SYSTEMS SOFTWARE SPECIALIST III (TECHNICAL)

Final Filing Date: 12/1/2017

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Position Details

Job Control Details
Job Code #: JC-86683
Position #(s):
622-120-1367-XXX
622-120-1367-001
Classification:
SYSTEMS SOFTWARE SPECIALIST III (TECHNICAL)
$6,644.00 - $8,732.00 A
# of Positions: Multiple
Work Location: Sacramento County
Job Type: Permanent, Full Time

Department Information

Established in 1929, the Contractor State License Board mission is to protect consumers by regulating the construction industry through policies that promote the health, safety, and general welfare of the public in matters relating to construction. The Board provides this public service by qualifying and licensing individuals, establishing regulations, enforcing laws and regulations, and providing information so that consumers can make informed decisions.

Please visit our website at: www.cslb.ca.gov

Job Description and Duties

Are you interested in a change? Looking for a new and challenging opportunity to make a difference? The professional team at the Contractors State License Board (CSLB) is currently recruiting for a Systems Software Specialist III (Technical)/Expert Network Infrastructure Engineer.

The position is within CSLB’s Office of Information Technology Division (OIT). The OIT is a small IT team committed to providing quality and timely technical support and services to the organization. The work is fast-paced, challenging, and fun. CSLB is located close to Bradshaw Road and Highway 50 in Sacramento and has FREE PARKING!


Under administrative direction of the Systems Software Specialist III (Supervisor), the incumbent will independently perform as a technical specialist at the expert level, act as team lead on most complex systems projects, and possess expert knowledge and skills to implement and maintain CSLB's most complex IT projects. The incumbent will have responsibilities of developing and implementing best practices and standards that pertain to CSLB’s Local Area Network (LAN) and Wide Area Network (WAN) Information Security and all components that comprise the CSLB infrastructure, including Hyper-converged Systems, Server virtualization platforms, Windows servers, Enterprise Storage, Next Generation - Enterprise Firewalls, VPN, IDS/IPS solution, custom in-house workflow and imaging system (IWAS) and Interactive Voice Response (IVR) System, switches and routers. This will include systems software, equipment, and the understanding of capabilities and interfaces between hardware and software, and the requirements for the installation and implementation of software applications. Optimize the functionality of CSLB’s systems; LAN, WAN, storage, virtualization, call center, IBM/FileNet and data, including end-to-end system performance monitoring, making improvements as necessary. Manage/maintain/troubleshoot complex network security and firewall requirements based on standards and policies. Understand IT security policies, principles, and practices in the delivery of network services. Manage/maintain/troubleshoot complex problems related to interfaces and connectivity of the various components of CSLB’s LAN/WAN. This position will be responsible for coordinating all Level Ill support efforts with the Technical Services Unit to resolve the most complex technical problems and issues that occur within the Board's Enterprise Active Directory (AD) infrastructure.

Click on the “Duty Statement” link located to the right for detailed information regarding job description and duties.

Statement of Qualifications – All applicants must submit a Statement of Qualifications (SOQ) as part of the application for this position. Applicants shall address the following experiences in their SOQ:

1. Please describe your experience with installing, updating, configuring and troubleshooting Next-Gen Enterprise firewalls.
2. Please describe your experience with implementing SIEM products and risk management.
3. Please describe your experience documenting technical procedures and training technical staff.
4. Please describe your experience providing production support from Infrastructure/network/system/storage/security perspective for enterprise class applications.

Your SOQ should be no longer than two (2) pages, single spaced with 12 pt. Arial font with one (1) inch margins.

Applications received without an SOQ will not be considered.

• Other - Cover Letter that describes experience related to the required experience/qualifications as outlined in duty statement. Applicants who do not submit a completed cover letter will not be given further consideration. Please note that all information provided is subject to verification.
• Resume is optional and will not be evaluated or considered as response to the Statement of Qualifications.

See “Application Instructions” section below for additional information.

Special Requirements

Incumbent in this position will be required to submit fingerprints to the Department of Justice for criminal history background clearance and be cleared before hiring.

Application Instructions

Completed applications and all required documents must be received by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 12/1/2017

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, eligible for a Training and Development assignment, have SROA and/or Surplus eligibility, or have list eligibility (or are in the process of obtaining list eligibility). SROA and Surplus candidates may attach “surplus letters” to their applications.

Applications will be screened and only the most qualified applicants will be selected for an interview.

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.jobs.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Consumer Affairs
Attn: Ashley Faison JC# 86683, FFD 12/1
1625 North Market Blvd., Suite N-321
Sacramento, CA 95834

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Ashley Faison JC# 86683, FFD 12/1
1625 North Market Blvd., Suite N-321
Sacramento, CA 95834
08:00 AM - 05:00 PM

Required Application Documents

Please submit the following items with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.jobs.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Statement of Qualifications - See job posting for SOQ instructions.
  • Other - See job posting for Cover Letter instructions.
  • Resume is optional. It may be included, but is not required.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
Experience with IBM P8/FileNet, PaloAlto NextGen Firewall, PaloAltoTraps, PaloAlto Aperture, Symantec Service Desk, WSUS, SQL, i4 Call Center, SolarWinds, NetBrain, Varonis, AT&T SIEM, MS O365 E-mail and Office Suite.

Incumbent must possess good communication skills, use good judgment in decision-making, exercise creativity and flexibility in problem identification and resolution, manage time and resources effectively, and be responsive to CSLB management and staff needs. Regular and consistent attendance is required.

Incumbent in this position will be required to submit fingerprints to the Department of Justice for criminal history background clearance and be cleared before hiring. This position requires confidentiality and discretion due to the sensitivity of the documents handled.

Contact Information

The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.

  • Human Resources Contact:
    Ashley Faison
    (916) 574-8353
    Ashley.Faison@dca.ca.gov
  • Hiring Unit Contact:
    Ann Greene
    (000) -
    Ann.Greene@cslb.ca.gov
  • Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

    EEO Contact:
    EEO Officer
    (916) 574-8280
    eeo1@dca.ca.gov
  • California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Applicant Instructions

DO NOT include full Social Security Number and LEAP information. Multiple positions may become available.
Questions regarding the position can be sent by email to Ann.Greene@cslb.ca.gov  
Please note that the CalCareer system will not allow you to resubmit your application once you withdraw it.
If you have any updates to your online application after you have submitted it, please email Ashley.Faison@dca.ca.gov  
For all other questions regarding your CalHR Cal Careers account, you may contact the Cal Career Unit at (866) 844-8671.

Electronic Submission: Application and any applicable required documents may be submitted electronically through CalCareers account. The application packages must be received electronically by 11:59 p.m. on the final filing date as stated on the job vacancy announcement.

U.S Postal Service Mail:Application and any applicable required documents may be submitted by mail. The envelope must be postmarked before or on the final filing date as stated on the job vacancy announcement.

Hand Delivery: Application and any applicable required documents may be hand delivered by 5:00 p.m. on the final filing date as stated on the job vacancy announcement. Application packages postmarked, personally delivered, or received via interagency mail after 5:00 p.m. on the final filing date will not be accepted for any reason. Do not submit applications to the California Department of Human Resources (CalHR)

  

You can apply for this job via the following method(s):

  • Electronic (through your CalCareer Account)
  • By Mail
  • Drop-off
Use Your CalCareer Account

Manage your applications and update your information with ease through your CalCareer Account. If you do not have a CalCareer Account, it is easy to create one.

Additional Documentation
Alternate Application Process

While we recommend that you utilize your CalCareer Account to take advantage of all the tools available, you may choose to apply for this job without using your account. In this case, print and complete the Job Application Package Checklist and include it if you submit a hard copy application.

Job Application Package Checklist

Blank Application Form (STD 678)